claim is accepted, WorkSafeBC may pay for medical services and supplies required
to help you recover from your compensable injury and assist in your return to
work. Some of these products or services must be pre-approved by a WorkSafeBC
board officer or case manager before WorkSafeBC will pay for them. When you are
receiving treatment, provide your claim number to your health care provider.
services and supplies that may be reimbursed, in whole or in part, are as
by a chiropractor, physiotherapist, naturopath, doctor, or specialist; or
treatment by a massage therapist when referred by a doctor
WorkSafeBC does not pay for more than one type of medical treatment at the
same time, for example, treatment from a physiotherapist, chiropractor or a
registered massage therapist. If you are receiving more than one type of
concurrent treatment, please contact us
all therapists will treat WorkSafeBC clients
must pre-approve treatment by a massage therapist that extends beyond five
weeks of treatment, or extends beyond the first eight weeks following your
treatment related to the accepted claim as approved by WorkSafeBC
services including but not limited to: emergency room visits, hospital
short-term and long-term stays, day surgeries, dressing changes, casting,
and diagnostic imaging such as X-rays, CT scans, and MRIs
care performed by a registered nurse, or a licensed practical nurse as
designated by a registered nurse, through the following services including
but not limited to home care, residential care, wound care, and home IV
drugs related to the injury
supplies, appliances, or equipment including artificial limbs, canes,
dentures, hearing aids, wheelchairs, eyeglasses, crutches, back and leg
braces, and some orthotics
expenses that are a necessary part of your medical care or recovery
pays for your chiropractic treatments?
you have reported your injury to your employer, WorkSafeBC, and your
have a claim number.
WorkSafeBC accepts your claim, we will pay your chiropractor directly. You
pay any additional costs.
your claim is not accepted, you are fully responsible for the cost of your
your claim is pending, your chiropractor will arrange payment options with
your claim is subsequently accepted, your chiropractor will then bill
WorkSafeBC directly and reimburse any outstanding funds.
you have not started a claim with WorkSafeBC?
WorkSafeBC at one of the following numbers:
General claim or entitlement inquiries
Mainland: 604 231-8888
Free: 1 888 967-5377
be given a claim number, which you can give to your chiropractor.
these numbers close at hand so you can call if you have any questions about your
long can I go for chiropractic treatment?
WorkSafeBC officer may entitle you to up to eight weeks total of chiropractic
appropriate, your chiropractor may make a recommendation to your WorkSafeBC
care providers as necessary.
to work is good for recovery
programs are based on the idea that many injured workers can safely perform work
during their recovery period and doing so provides emotional and physical
benefits which can help with recovery. A WorkSafeBC nurse advisor may be
involved to help you safely
is a nurse advisor?
advisor is a registered nurse with additional training and education focused on
return-to-work planning. The nurse advisor does not handle claim entitlement
can the nurse advisor help you?
nurse advisor may contact you to assist with developing a return-to-work plan.
In doing so,
nurse advisor will:
with you, your chiropractor, and
start, and monitor a return-to-work
you throughout the recovery process
have questions about initiating a claim or the status of a claim, please
Provincial Call Centre
Mainland 604 231-8888
1 888 967-5377
also visit our web site at WorkSafeBC.com.